Please read the following information on our current COVID protocols!
At this time, we are still utilizing a curbside check-in; therefore, all clients should call us from their vehicles upon arrival and let us know which parking spot they are in. We are allowing one adult in with each appointment. Face masks are optional (as of June 21st) but are still highly recommended due to the small size of our exam rooms and the inability to social distance.
All dogs are required to be leashed with a collar (or harness) and cats must be in carriers for safety purposes. Please make sure that your pet's collar/harness is fitted properly so that they cannot back out. Similarly, if your pet is in a carrier, please make sure that the door is latched securely and the hardware holding the carrier together is in working order.
Due to the volume of calls and appointments that our staff is handling since COVID began, we require 24 hours notice for prescription refills. If a medication is needed immediately, an additional fee will be added for expedited same day prescription processing. Please plan accordingly and call us to refill your pet's medications BEFORE you run out.
Finally, we are ALWAYS accepting new clients/patients. However, please be advised that our schedule can book out up to 2 weeks or more right now, so it may not be possible to get your pet in for problem visits in a timely fashion. Under these circumstances, you should utilize the local emergency clinics when you are not established with a regular veterinarian for well care. We do require a deposit on new client and multiple pet appointments (including clients that have been inactive for over 3 years) that will be applied to your visit, or forfeit in the event that you do not show up for your scheduled appointment.
We appreciate your understanding and cooperation!